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We’re a digital business transformation consultancy with a focus on creating emotive customer experiences
We rapidly evolve our client’s businesses, better their customer relationships and increase their company value
We do this by fully leveraging the possibilities and opportunities of new technologies to improve business strategy, brand and product/service experience

Services

Consultancy Services

  • Digital Business Strategy
  • Brand Design
  • Customer Experience Design (CX)
  • Product & Service Design
  • Transcreation
  • Data Science

Production Services

  • Graphic Design & Illustration
  • Animation & Film
  • Physical Experiential
  • Website Design & Development
  • Mobile App Design & Development
  • New Tech (AI, AR/VR, VUI & IOT)

Our Consultants

Stephen Gray

Stephen Gray

Partner Consultant: Transformation Lead

Stephen is an entrepreneur, creative and digital strategist being involved in the space the entire 16 years of his professional life. He is the ex Founder/MD of digital creative agency Stickee and runs realsocialtech.org as side tech-for-good project. Stephen takes a lead role in Emotiv’s client projects, managing the client relationship, setting the strategic direction and managing the overall output of the consultant team.

Daniel Campbell

Daniel Campbell

Partner Consultant: Creative & Art Direction

Dan is a veteran Executive Creative/Art Director working for both big agency and client side companies including MTV, WGSN and Beamly. Dan is experienced at building teams, setting culture and managing projects from concept to production. Within emotiv, Dan overseas the building of permanent internal client production teams or external contract teams as well as managing the quality of our client’s production output.

Antia Buhigas

Antia Buhigas

Lead Consultant: Engagement Strategy

Antia is a specialist in helping brands create a great social context where more meaningful conversations ignite, ultimately bringing them much closer. She brings over 20 years of experience, driving engagement strategy on behalf of complex organisations and brands including award-winning projects for the likes of NHS, Reuters, IOC, Toyota and Phillips. Our go to for all things engagement, she leads digital comms and content strategy.

Ian Morton

Ian Morton

Lead Consultant: PR Campaigns & Public Affairs

Ian has 15 years’ experience in PR and pubic affairs. Ian is a former press officer and is an expert in advising on communication strategies which has included national in-house campaigns for Universities UK and agency-side campaigns for clients such as T.G.I. Friday’s and POM Wonderful. Ian helps emotiv clients with campaign planning and delivery, stakeholder management, social media, media relations and large-scale events.

Ben Dowson

Ben Dowson

Lead Consultant: Experience Design

Ben is a senior creative designer, director & consultant. For over 12 years Ben has conceived, created and developed attractions and entertainment solutions for a range of global brands, leisure operators, theme parks, intellectual properties, visitor centres and more. Ben works with emotiv’s clients to enhance their service experience, specialising in 360 themed attractions and guest focussed brand experiences.

Michalina Twomey

Michalina Twomey

Lead Consultant: Transcreation

Michalina has over 10 years of experience as a translation and localisation manager working on large global projects for agencies including Hogarth, Havas and GTB. Michalina has a deep understanding of setting up and managing transcreation teams that are fluent in language, culture and sector expertise. The successful access to new markets is one of the most cost effective and impactful ways in which our clients achieve high-growth.

Marton Gasper

Marton Gasper

Associate Consultant: AI & Data Science

Marton is the CEO and co-founder of our partner company, The Quarry, a London based data science consultancy. The Quarry enables high growth businesses to use off the shelf and advanced data science techniques to identify and track the most relevant KPIs, enabling deeper business intelligence. This allows the Emotiv consultants real-time insight into a clients business and informs a continually updated and evidence-driven strategy

Who We Work For

Pre-seed Tech Startups

Pre-seed Tech Startups

As part of our own corporate social responsibility, we have a partnership with London startup incubator Techhub. We offer free ongoing consultancy to their pre-seed members through their ‘office hours’ event programme. Signing-up for a years flex membership with TechHub is cheaper than our cheapest day rate so its a cost-effective way of accessing our consultancy services.

Funded Startups & SME's

Funded Startups & SME's

We are most impactful working with funded startups and SME’s across their entire business both nationally and globally. We are experts in high-growth transformation and in realising value for short/mid-term exit or long-term sustainable growth. We get under the skin of our clients’ business whilst taking an external viewpoint and always put the customer experience first.

Enterprise

Enterprise

We know our own limitations and although were happy working with big business on projects of a specific focus, we are not at a scale to respond to company-wide briefs. Examples of projects we have worked on for enterprise clients include customer acquisition, retention, campaigns, branding and experience design at a product/department level.

Why Choose Us

Partner contact

Whatever the size of your business or project, you will have direct contact with the partners. We delegate down, not the other way around like most agencies. We believe the relationship and contact with our client is too important to be dealt with by account management.

We challenge you

We are not afraid to challenge our clients, even validating our given briefing with the possibility of losing a job. If we believe a client is doing the wrong thing we will suggest alternatives and prove our case with primary research or relevant secondary evidence.

Good value

Rate cards are meaningless unless you have a crystal ball that predicts the future time taken on a project. We always estimate fixed prices for projects, based on a detailed specification and enforce maximum variance contracts so a client will always know the costing boundaries.

Production talent

We use a modern working methodology, hiring talent from our list of approved freelancers that are considered some of the best individual talent in the UK. We have built and continue to develop a proprietary product that manages the search and selection and project management systems.

Lean and focussed

We’ve had entrepreneurial, big agency and big client experience. We’ve seen different politics, cultures and systems and have learnt how to keep things lean, kill egos and focus on the important parts; our strategic and creative direction and the diversity and experience of production talent.

Committed relationships

We work with our clients in mutually respectful relationships. We mostly work in retained relationships and do not pitch for accounts or projects. We do not see projects in a silo but instead we see the work we complete as a piece of your business that we can grow and make a positive difference.

Clients